Shaik Aftab Ahmed

DATA & DESIGN

I analyze logs by day and build digital empires by night.

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Splunk Enterprise

Splunk Cloud

Search Processing Language (SPL)

Data Onboarding

Universal Forwarder Management

Troubleshooting

Palo Alto Networks

TCP/IP

DNS

Firewall Basics

Python

C/C++

Jira

Next.js

Firebase

API

Splunk Enterprise

Splunk Cloud

Search Processing Language (SPL)

Data Onboarding

Universal Forwarder Management

Troubleshooting

Palo Alto Networks

TCP/IP

DNS

Firewall Basics

Python

C/C++

Jira

Next.js

Firebase

API

Splunk Engineering

I don't just look at data; I make it talk. With deep experience in Splunk Enterprise and Splunk Cloud, I help customers solve critical infrastructure issues.

Splunk Enterprise Architecture
Splunk Cloud Migration
Dashboarding & Visualization
SPL (Search Processing Language)
Log Analysis & Troubleshooting
System Engineering

$ splunk search "index=web_logs status=500 | stats count by host"

Searching...

✔ 1,402 events found

✔ Visualization rendered

Status: OPTIMIZED

Professional Experience

My core contribution to the enterprise tech world.

Assistant System Engineer

iOPEX Technologies

Sept 2024 - PresentCurrent Role

Key Responsibilities & Achievements:

Resolved a wide range of complex customer-facing issues, specializing in troubleshooting and optimizing Splunk Search Processing Language (SPL) queries.
Provided frontline technical support for Splunk Cloud environments, addressing critical platform and data ingestion issues.
Troubleshot and resolved technical problems related to data onboarding, including configuring and managing Universal Forwarders.
Consistently maintained a 100% case closure rate for all assigned monthly support tickets.
Achieved high customer satisfaction (CSAT) scores from a global clientele, receiving multiple commendations for technical support.
Identified and documented major product bugs; escalated issues by creating detailed Jira and CINC tickets to drive product improvements.